ITC has been on the leading edge of broadband since its introduction into millions of homes across the U.S. That’s why we are trusted to deliver services to the customers of many top-tier carriers.
Quality broadband installation work begins with highly-qualified technicians. That’s why we make sure that our more than 400 installation technicians receive comprehensive training. Our record shows that we get the job done right the first time.
ITC’s broadband installation technicians (BITs) are dispatched to your customer’s homes to determine their precise broadband needs. No work is performed until there is a clear agreement on the scope of services to be provided. Before work begins, our friendly technicians will ensure that your customer is happy for installation to proceed. We will not leave until your customer is 100% satisfied with the final installation.
Once the job is completed, ITC’s broadband installation technician will . . .
Data Driven Thinking.
Measuring, understanding, and sharing our results with customers is the key to continued performance.
As we complete the assignment, all data is uploaded to our online reporting systems to provide real-time service information. More than just transparency, these reports can be customized by our clients to provide key performance indicators and other valuable metrics.
Voice, Data, Video.
Copper/DSL, HFC & GPON installs
Triple Play installs
Structured wiring/MDU installs
Customer equipment configuration
One Man Out Installation and Repair
Inventory Management Systems
I & R Technicians
Fiber & Copper Splicers
Plant Maintenance Technicians